When you have a security system installed in your business, there are two basic factors to look at: hardware, and software. Hardware (cameras & other hardware) is paid for upfront, as a one-time cost. Software, however, often comes with a software-as-a-service (SaaS) model. This means that every year, you’ll be charged for software licensing, and sometimes, those costs are significant.
While the security systems with SaaS software have the upsides of regular software updates and support, they also come with a number of downsides that have made them unpopular with consumers. Because of these downsides some have begun to consider alternative brands that do not use the SaaS model.
Why Is Software-As-A-Service Such A Problem?
Problem #1: Long Term Costs
One of the main problems with security systems with SaaS Software is they can quickly become more expensive than single payment options over a manner of months. These SaaS fees, often charged per camera or user, can quickly accumulate into a significant ongoing expense over the lifetime of the security system. What may seem like a small monthly cost can balloon into thousands or even tens of thousands of dollars.
Problem #2: Getting Locked into The Long-Term
Because of the fact that you don’t own the software you’re using, security providers can make switching to a better service infinitely harder. Migrating access credentials, camera feeds, historical data, and similar facets becomes it’s own big expense adding unto the existing cost of maintaining the service. These mechanisms can act to restrict the options for customers, and prevent them from switching to a better company.
Problem #3: Risk of Service Interruption
With an SaaS-based security system, your protection is tied directly to monthly payments. If there’s ever a billing issue or dispute, or even if the company goes out of business, you’ll have little to no access to your security. This creates an unnecessary vulnerability in a system that should always be active and ready.
Problem #4: Reliance on Uninterrupted Internet Access
Software as a service systems require access to do internet. This means an internet outage will effectively cripple your system. Locally hosted systems, by contrast, will continue operating without connection to the cloud, removing a potential vulnerability from the equation.
How AVCOMM Systems Help You Avoid SaaS Troubles
Instead of charging ongoing software fees, several of the hardware manufacturers we use provide their security system software as a one-time purchase that’s included with the hardware. The software runs locally, allowing complete control of the security system. This eliminates dependence on cloud services or monthly payments for basic functionality.
Advantage #1: True Ownership
One key advantage is true ownership of your security system. Unlike SaaS models where you perpetually rent access, you purchase and own both the hardware and software outright. This means you maintain full control over your security infrastructure and can use it for as long as your hardware lasts without additional software costs.
Advantage #2: Better Flexibility
Non-SaaS systems are also better frameworks for adding additional features and cameras. When you need to add cameras or expand your security system, you won’t face increased recurring software charges. You simply purchase the new hardware you need, and your existing software license covers the expansion.
Advantage #3: Affordability
Non-SaaS models provide great long-term cost benefits. After the initial purchase, ongoing expenses are limited to maintenance and optional upgrades. Without recurring software fees, companies can more accurately forecast their security system expenses and often achieve significantly lower total cost.
Disadvantage: Higher Upfront Cost
With SaaS-based security, the initial system setup is often simpler, as the cloud-hosted software requires less on-site configuration. A locally-hosted system often has a higher upfront hardware cost to install and configure software.
Don't SaaS providers include automatic updates and technical support in their fees?
Most SaaS security system providers include basic software updates and technical support in their recurring fees. These updates typically cover security patches, bug fixes, and feature improvements that help keep the system current and protected against emerging threats. Basic technical support usually includes phone and email assistance during business hours, though response times may vary.
Many software-as-a-service providers charge extra for premium support features like 24/7 emergency response, on-site technical visits, or dedicated support representatives. Additionally, major software upgrades that introduce substantial new features might require purchasing a higher tier of service or paying a separate upgrade fee. To budget properly, you should double-check your agreements with a SaaS provider to make sure everything’s covered in your monthly payments.
How do Non-SaaS Providers Insure Proper Security?
Non-SaaS security systems receive regular firmware and software updates directly from the manufacturer to address security vulnerabilities and improve functionality. These updates are made available to all system owners at no additional cost, allowing them to maintain a secure and up-to-date system without recurring fees. The updates are downloaded and installed locally, ensuring the system remains protected against emerging threats.
Non-SaaS companies may also charge for certain major upgrades in their software, however, bug-fixes and security patches will be provided free-of-charge.
The SaaS model used by many security system providers adds significant recurring costs that can hamper a company’s technology budget and strategic planning. In contrast, the non-SaaS approach offers an alternative that eliminates these ongoing software fees, providing a more cost-effective and flexible security solution.
By avoiding the restrictions and unpredictable costs of security system SaaS, companies can take control of their security infrastructure and focus more resources on other critical IT initiatives. If you’re looking to upgrade or replace your security, consider the long-term advantages of a system without recurring software fees. Contact us today to learn more about how we can help your business save money while enhancing your security. Visit our Security Systems page to learn more.
